Custom Essays FAQ
What is Essay Lab?
Essay Lab is a company dedicated to its customers. Its main goal to provide you with high quality custom writing and research assistance online.
What are your prices for custom essays writing?
Our price-setting approach for custom essays writing is simple and straightforward. Regular custom essays (within 4 days) are charged at $13.95 a page, fast custom essays (48 hours) are $19.95 a page and emergency custom essays (24 hours) are only $24.95 a page. You only pay for the number of pages. Bibliography and a title page is free. No delivery fees. We send you custom essays by e-mail at no cost.
Why are your prices for custom essays are so low?
You are probably wondering how we can charge as little as $13.95 for page and still be in business, right?
First of all, we run a tight ship. We choose our promotions carefully and ensure every advertising dollar pays for itself. We don't have any frills (like the $5000 office chairs of some of the now bankrupt dot-coms). We also don't waste money on unnecessary things like toll-free telephone numbers that are often abused anyway.
Second, we're straight shooters. There are no tricks in what we do, just good, old-fashioned, reliable business principles. We found that they still work perfectly. We strive to be as efficient as possible.
What's the end result of all this? Well, we're happy to tell you that we're a small but profitable company that expects to be in business for many years to come. All this, of course, is due to value-conscious customers like you.
How do I receive my custom paper?
Our custom papers are sent via e-mail at no extra cost. Email is the fastest, easiest, and most popular delivery method. You will receive your custom essays as an attachment in Microsoft Word Document (.doc).
What if I encounter problems with my mailbox and can't access the completed paper?
Essay Lab allows you to check your order status in real time. When the essay is ready you can easily download it right from our website (this area is secured). Just visit our support page.
I want to send you information and materials needed to complete my paper, how can I send it?
There are two options. You can send it to support@brightmindsnet.com as an attachment stating your order number in the subject field. Or you can fax it to us, 1-407-264-6828. We appreciate any useful information that you send.
Why should I order a custom essays from you while there are many similar sites out there?
Simply because our experience means that you can rely on us. There are things you should consider. First, we deliver quality work written to meet highest academic standards. Second, our prices are lower. We provide support, free revision service and a secure payment system. Finally, we have worked hard to develop plagiarism detection system that would guarantee our clients original work and we have succeeded. Plus, our writers are well-qualified specialists with higher education, but we do not claim them to hold a Ph.D. Many other sites advertise that their writers hold Ph.D., which is considered to be an obvious fooling of the customers. From our experience the person with Ph.D. will charge no less than $40 per page. We would not trust such a company to write a custom essay for us. We cannot know what other features are false advertised by this kind of companies.
Is there any guarantee that the custom paper I receive is not plagiarized?
Only Essay Lab has developed its own plagiarism detection system. Every paper completed by our writers is tested for possible plagiarism. We are 100% confident that all papers produced by our writers are original. Moreover, having developed the system we don't have to use other plagiarism detection software available online that saves papers for further matching them we new ones. This means that there is no chance for your paper to get saved by some public plagiarism detection software and than be compared to other papers turned in. The major advantage is: the probability that your professor checks the essay using the same plag. detection as we did and finds that the copy of this same paper is already in the database is equal to zero.
How do I buy custom essays?
All you have to do is fill out and submit the order form. Then proceed with the payment. Please fill out and submit the payment form to complete the transaction.
What if I am not completely satisfied with the custom essay I have just received?
EssayLab provides free revision option to all its customers. Revision requests will be handled free of charge. Please make sure you include all the directions and specific requests (sources, paper format, citations, writing style etc.) in the order description section when you fill out the order form. In case you have any requests concerning revision please contact our Support Department by opening a ticket.
I badly need a custom essay in 24 hours. Can you help?
Yes. We offer emergency custom writing service. You will receive your custom essay in 24 hours for only $24.95 per page.
What is your delivery policy for custom writing?
Regular orders take at least 4 days to complete. Regular orders are charged at $13.95 a page. However, there are times when you urgently need an essay or research. We can help you out! Fast orders are completed and delivered to the customer by e-mail in 48 hours and are charged at $19.95 a page. And emergency orders are completed and delivered just in 24 hours and charged $24.95 a page. Even though emergency custom essays are completed in such a short period, the quality is not compromised.
How do I pay for custom essays?
Currently, we accept major credit cards: Visa, MasterCard, American Express and Discover. We do not accept personal checks and money orders.
How will the charge appear on my credit card?
The charge on your credit card will appear as "2CheckOut, Inc." for the amount agreed upon.
How secure is your payment system?
All of our Internet transactions are handled by 2CheckOut.com, a company, which provides a secure and reliable online payment system. You can be sure that your credit card information will NOT be disclosed to any individual. It will be processed by a secure server and deleted once the transaction is completed. To learn more about safety issues send an inquiry to support@2checkout.com.
Well, sounds great but what about your return policy?
Simply because our custom essays can be easily reproduced and resold by competitors, we do not offer refunds - both for your protection and ours. However, if you are unsatisfied with our research content, we will provide a revision free of cost.